QUEEN Victoria Care extended care assistant Jean Moussalli has been awarded the 2019 Aged & Community Services Australia (ACSA) Aged Care Trainee of the Year Award (Tasmania) in recognition of his contributions to the industry.
Mr Moussalli commenced his traineeship with Queen Victoria Care in Lindisfarne in April 2018 after he migrated to Australia from Syria in 2016.
“I felt my personality would meet the requirements of the position as I am a very caring person,” Mr Moussalli said.
“I loved the residents from day one – I love hearing their stories and about their routine in life.
“I want to make a difference to a resident’s life and feel privileged to be able to care for them.”
Now fully qualified after completing a Certificate III in Individual Support, Mr Moussalli said working in aged care had been a big learning curve.
“I have learnt good listening skills, how to work in a team and to read body language,” he said.
“I have also learnt a lot about dementia and how the brain functions, helping me better understand my residents, the reasons why they act in certain ways and how I can make a difference to their lives.”
After gaining secure employment with Queen Victoria Care, Mr Moussalli said he was proud to be awarded Aged Care Trainee of the Year for Tasmania.
“This job resonates with me and I can see there is a future to expand on my skills and advance my career,” he said.
Queen Victoria Care chief executive officer Moira Laverty said she was proud of the way Mr Moussalli had developed during his employment.
“When Jean commenced his employment with us, he was a quiet, reserved young man who was obviously feeling his way in a new area of both study and work,” she said.
“He has overcome the challenges of the unfamiliar written and verbal language of the health industry, and quickly adapted and engaged in a confident, friendly and professional manner with fellow colleagues and, most importantly, with the residents in his care.
“He is respected by the residents in his care and he displays a natural empathy, gentleness and understanding towards all.”
Caption: From left, Queen Victoria Care staff Julie Rush, Jean Moussalli, Jane Richardson and chief executive officer Moira Laverty.